When the air conditioner stops cooling or the furnace will not fire, the question is simple: who picks up the phone, and how soon can someone be at the property. We handle heating and cooling for homes and businesses across Pelham, from a system that has been struggling all season to one that quit without warning. Whether the call comes from a homeowner dealing with a bedroom that never reaches temperature or a landlord whose tenant woke up to no heat, the process is the same: the situation gets scoped on the call, the price is confirmed before anything is scheduled, and the work is carried out by someone who knows the equipment.
We cover the full range of residential and commercial heating and cooling work: AC repair, furnace service, heat pump installation and repair, ductwork, thermostats, indoor air quality, and emergency no-heat and no-cooling calls. We are available every day from 8:30 AM to 9:30 PM.
Call (659) 529-5659 and tell us what the system is doing.
Pricing a heating or cooling job starts with what the system is actually doing. A call about an AC that is not cooling could turn out to be a low refrigerant charge, a failed capacitor, a dirty evaporator coil, or a compressor that has reached the end of its life. Each of those is a different repair with a different cost. The diagnosis comes first, and the price for any repair is confirmed before a part is ordered or any work begins.
A few things move a quote in either direction. Equipment that is difficult to access, a system that has multiple faults rather than one, or a situation where repair and replacement are both on the table will all affect what the visit turns up and what the options look like. For a replacement job, the size of the system matters because equipment is sized for the space rather than for the last unit, and getting that calculation right is part of what the visit covers.
The service-call or diagnostic fee is given on the phone before anything is scheduled. You know the cost of getting someone to the property before you agree to it, and any additional work is quoted and approved before it proceeds.
Call (659) 529-5659 to get a price before anything is booked.
A system that runs constantly without reaching the set temperature, or one that is cooling unevenly from room to room, often has a refrigerant problem underneath it. Low refrigerant does not mean the system simply needs a top-up. It means there is a leak somewhere in the refrigerant circuit, and adding refrigerant without finding and fixing the leak is a temporary fix that leaves the underlying fault in place. The diagnosis covers the full refrigerant circuit, and the repair addresses the source rather than the symptom.
A burning smell at the beginning of the heating season is sometimes dust burning off a heat exchanger that has sat idle for months. It usually clears within a few minutes. A smell that persists, or one that has a plastic or electrical quality to it, points to something worth shutting the system off for and having inspected. A musty smell from the supply vents is usually mold or mildew on the evaporator coil or inside the ductwork, which is a humidity and airflow problem that gets worse the longer it runs.
Filtration and air quality work is not a separate category from heating and cooling. It runs through the same air handler, the same ductwork, and the same supply registers. A whole-home air filtration system integrated with the HVAC equipment treats the air across the entire property, not just one room. For homes where dust accumulates quickly, where allergy symptoms are persistent, or where the air simply feels stale, the air handler is where the fix belongs.
Some properties in this area use a boiler to heat the living space through radiators or radiant floor circuits. A boiler that is losing pressure, producing uneven heat across zones, or making noise when it fires is a service call we handle. Boiler work sits firmly on the heating side of the trade. The system heats the space, and that is what we work on.
A thermostat that is not communicating correctly with the air handler can produce symptoms that look like a mechanical fault: short cycling, a system that will not reach temperature, or one that runs past the set point. Before any mechanical diagnosis, confirming that the control is working correctly and wired properly is part of the visit. We also install smart thermostats as standalone jobs, covered in more detail below.
Systems around here run into the same few faults, and most of them are diagnosable in a single visit when the technician who comes out knows what to look for. We'll get your comfort back on track.
When you call, the job is scoped on the phone before anything is booked. What the system is doing, what type of equipment is involved, and whether this is a repair call, a maintenance visit, or a replacement conversation all shape what the visit needs to cover. The service-call fee is confirmed on the call, and the appointment is arranged from there. We are available every day from 8:30 AM to 9:30 PM, including weekends.
A property with no cooling in the middle of a regional summer or no heat during a cold snap is a different kind of call. We take short-notice requests for those situations and answer them alongside scheduled work. When you call, tell us the system is down completely. That shapes how the visit is arranged. For commercial properties and rental units where tenants or customers are affected, the same applies: call, describe the situation, and we will tell you what the schedule allows.
The work gets explained while it is happening, so nobody is left waiting until the technician leaves to find out what was found and what comes next.
Before picking up the phone, a few quick checks can either solve the problem or give you better information when you do call.
If none of those resolves it, the next step is a diagnostic visit. The full breakdown is on the heating and cooling services page.
Call (659) 529-5659 and describe what the system is doing.
The filter that came with the system handles large particles. It does not handle fine dust, allergens, or airborne particulates at a level that makes a measurable difference to indoor air quality. A whole-home filtration upgrade integrated with the air handler addresses the full airstream rather than one room, and it works continuously rather than when a portable unit happens to be running. For households where dust builds up quickly or where allergy symptoms are a recurring issue, the air handler is the right place to start.
The region's summers produce the kind of humidity that makes a home feel warmer than the thermostat says. A whole-home dehumidifier integrated with the HVAC system pulls moisture from the air independently of the cooling cycle, which means it continues working even when the AC is not running. That matters in the shoulder seasons, when the air is still humid but the temperature does not call for cooling. High indoor humidity also accelerates the conditions that allow mold to take hold in crawl spaces and wall cavities. Addressing it through the HVAC system treats the whole property rather than one corner of it.
An older thermostat that has drifted out of calibration can cause a system to overshoot or undershoot the set temperature without any mechanical fault at all. A thermostat that has lost communication with the air handler can produce short cycling, a system that will not turn on, or one that runs past the set point and does not shut off. Before assuming the equipment is at fault, confirming that the control is reading correctly and sending the right signals is part of any proper diagnosis.
A modern smart thermostat does things a standard programmable unit does not. It learns usage patterns, adjusts schedules automatically, and allows remote access from a phone. For a rental property or a commercial space, remote visibility into what the system is doing is a practical tool. Installation is a standalone job when the existing equipment is in good shape. Reliable systems. Solid workmanship. Straight answers.
We serve Pelham as our primary coverage area in Shelby County, and we take calls from the surrounding communities as well: Indian Springs Village, Meadowbrook, Chelsea, Eagle Point, and Hoover. If your property falls somewhere between those places, call and ask. The coverage across this part of Shelby County is consistent, and most addresses in the area are within the service footprint.
A thermostat fault and a mechanical fault can produce identical symptoms: a system that will not turn on, one that short cycles, or one that runs past the set temperature. Confirming that the control is reading correctly and communicating with the air handler is part of any proper diagnostic visit. If the thermostat is the problem, it is usually the less expensive fix, and it gets identified before any mechanical work is quoted.
Yes. A persistent smell from the vents that is not burning can point to mold or mildew on the evaporator coil, a blocked condensate drain, or debris in the ductwork. None of those are urgent in the same way a burning smell is, but all of them are worth addressing. Describe the smell on the call and we can advise whether a visit is needed promptly or can be scheduled at a convenient time.
Call during business hours, 8:30 AM to 9:30 PM any day of the week, and let us know the system is down and the property is occupied. We take short-notice calls for no-heat and no-cooling situations. The job is scoped on the phone, the service-call fee is confirmed before anything is scheduled, and we arrange the visit around what the schedule allows. Coordination with a tenant for access is something to work out before the technician arrives.
It is not, and it often makes things worse. Closing supply vents increases static pressure in the duct system, which forces the air handler to work harder and can cause the system to short-cycle or the coil to ice up. The system was sized and balanced to deliver air to a specific number of vents. Restricting that balance creates problems rather than savings.
Homes in a city this size tend to have a mix of central split systems, heat pumps, and older gas furnaces paired with central air. We work on all of them, including ductless mini-splits and boiler-based hydronic systems. If you are not sure what type of system you have, describe what the equipment looks like when you call and we can work it out from there.
Both are useful. The model number tells us the equipment type, refrigerant, and age, which helps scope the repair before the visit. A photograph of the unit, the nameplate, or the symptom can add detail that a description alone sometimes misses.
It helps. Clear access to the air handler, the filter housing, and the area around the indoor unit makes the visit more efficient. If the unit is in a closet, an attic, or a utility room with stored items in front of it, clearing a path before the technician arrives saves time during the visit.
In most cases, yes. If the diagnosis turns up more than one issue, the repairs can usually be addressed in the same visit as long as the parts are available. Where a part needs to be ordered, that work is scheduled as a follow-up. Everything found during the visit is explained and priced before any work begins.
A system that has been running but not quite keeping up, a room that never reaches the temperature the thermostat is set to, a property that feels muggy even with the AC on: those are not problems that resolve on their own. They get worse through a season and more expensive to address once the equipment has been working against itself for months.
Call (659) 529-5659 and describe what the system is doing.
The price is confirmed before anything is scheduled. With Hoover HVAC Company, that is where it starts.
Close by, we also take heating and cooling work in: Meadowbrook, Chelsea, Helena, Calera.
We handle the full range of heating and cooling work for homes, rentals, and commercial buildings across Pelham and Shelby County. Whether you need a quick repair, a seasonal tune-up, or a complete system replacement, the price is confirmed before anything is scheduled and the work is explained as it goes. Call us and we will walk through what the job involves and what it covers before anyone comes out.
| HVAC Service | What It Covers | Best Suited For | Helpful Details |
|---|---|---|---|
| Full System Installation & Replacement | Load calculation for proper sizing, Removal of old equipment, Installation and full-cycle testing of new system | Homeowners or property managers replacing aging equipment or a system with repeated failures | Equipment sized for the space rather than for the last unit is what makes the difference between a system that keeps up and one that runs constantly. |
| Heating & Furnace Repair | Ignition system check, Heat exchanger inspection, Blower and airflow diagnosis | Anyone with a furnace that will not fire, cycles off before reaching temperature, or is producing cold air | Cold snaps in the Birmingham area arrive fast, and a furnace that has been struggling through mild weather often fails on the first genuinely cold night. |
| Ductwork Repair & Sealing | Duct leakage identification, Sealing of supply and return runs, Airflow balancing check after repair | Homes with uneven temperatures, rooms that never reach the set point, or energy bills that have been climbing without a clear cause | Duct leakage into an unconditioned attic or crawl space means the system is paying to condition those spaces rather than the living area. |
Call us for a straight answer on what the job involves, what it covers, and what the rate is before anything is scheduled.
(659) 529-5659